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Technical Support for Internet and Mobile Banking Users

Technical Support for Internet and Mobile Banking Users

  • After logging in, you will be taken to the main page, where you can view information about your accounts.
  • In addition to the available balance for each account, the top section displays graphical information with the total balance across all accounts in each currency used. This allows you to see the total available balance in tenge, with corresponding color indications showing the distribution of available amounts across different accounts.
  • To view detailed account information, select the account, after which a page will open with detailed information, including the current balance and a list of recent transactions. By following the link in the menu in the upper right corner, you can rename the account, download an account statement, or view account details.